Terms & Conditions

1. About PlaceAut

PlaceAut is a directory, certification platform, and media brand focused on autism and sensory-friendly businesses in Florida. PlaceAut is founded and operated by a Registered Behavior Technician (RBT) and does not provide therapy, behavioral intervention, or any form of licensed professional services through this platform.

PlaceAut is not a licensed healthcare provider, therapy practice, or medical organization. Nothing on this website constitutes therapy recommendations, behavioral guidance, or professional advice of any kind. All directory listings, product recommendations, and content are for informational purposes only.

2. Directory listings

Unclaimed listings

PlaceAut may create and publish listings for businesses without their prior request. These listings are compiled from publicly available information including Google Maps, business websites, and public social media profiles. Unclaimed listings are clearly labeled as unverified and do not display the PlaceAut Verified icon or badge. Publishing an unclaimed listing does not imply any endorsement of, affiliation with, or certification of the business. To request a correction, contact contact@placeaut.com; we will review and update or remove the listing within 10 business days.

Claiming a listing

Business owners may claim their listing by submitting a claim request through placeaut.com.

• The claimant must provide their name, title, business email, and a verification method such as an email from the business domain, a government-issued business license, or another form of ownership proof acceptable to PlaceAut
• PlaceAut reviews all claim requests manually before approving access
• PlaceAut reserves the right to deny or revoke a claim if we are unable to verify ownership or if the claimant misrepresents their authority
• Once a claim is approved, the business owner accepts these Terms in full on behalf of their business
• Claimed listings remain free unless the business owner chooses to upgrade to a paid membership
• PlaceAut is not liable for any harm resulting from a fraudulent or unauthorized claim submitted by a third party

If you believe your business listing has been claimed by an unauthorized party, contact us immediately at contact@placeaut.com. We will investigate and take corrective action within 5 business days.

Listing removal

Business owners may request removal of their listing at any time by contacting contact@placeaut.com with the subject line “Listing Removal Request.” PlaceAut will process removal requests within 10 business days. Removal does not constitute a refund of any paid membership fees already charged; if a paid member requests removal, their membership is cancelled at the end of the current billing cycle. PlaceAut reserves the right to decline removal requests for listings that are factually accurate and in the public interest, and will notify the business in writing.

Paid membership (Member and Member+)

• Membership fees are $19/mo founding rate or $29/mo standard rate (Member), and $29/mo founding rate or $49/mo standard rate (Member+), billed monthly via Stripe
• Founding member rates are locked for 12 months from the date of signup for the first 30 businesses enrolled; after 12 months, founding members automatically roll to standard rates
• Memberships renew automatically each month until cancelled
• Cancellations must be submitted in writing to contact@placeaut.com and take effect at the end of the current billing cycle
• No refunds are issued for partial months
• PlaceAut reserves the right to suspend or remove a listing if a business misrepresents its sensory-friendly status or violates these Terms

Verified icon and PlaceAut badge

The Verified icon is displayed on Member and Member+ listings after a 15-minute verification call is completed. It confirms that PlaceAut has spoken with the business and verified their sensory-friendly features; it is not awarded at signup. The PlaceAut badge is separate from the Verified icon and is not included in any membership tier. It is awarded solely at PlaceAut’s discretion following a full sensory evaluation completed as part of the Sensory Consulting program. Completion of the consulting program does not guarantee the badge. Businesses may not use the PlaceAut badge outside of placeaut.com without written permission.

Business responsibilities

Businesses that join the directory represent and warrant that all information submitted is accurate and up to date, that they will notify PlaceAut of material changes to their sensory-friendly accommodations, and that they will not misuse the PlaceAut badge or Verified icon.

3. Promoted posts

Businesses may purchase individual promoted posts on PlaceAut city Instagram accounts.

• Promoted post pricing is based on the current follower count of the relevant city account at time of purchase
• PlaceAut reserves the right to decline any promotional request that conflicts with our brand values or community standards
• Promoted posts are clearly labeled as promotions on social media platforms per FTC guidelines
• Refunds for promoted posts are not available once content has been published
• PlaceAut does not guarantee specific reach, impressions, or engagement results

4. Consulting services

Scope of services

PlaceAut offers Sensory Consulting to extracurricular businesses (indoor playgrounds, art studios, dance and gymnastics studios, trampoline parks, swim schools, and similar venues). A single engagement includes: an environment walkthrough and assessment; a 20-point written evaluation report; a 60-minute call with the founder (RBT); a 90-minute staff awareness training delivered by a licensed BCBA partner; a certificate of completion for staff; quiet zone setup guidance; visual support templates; a parent-facing sensory guide; a full sensory evaluation (PlaceAut badge awarded at our discretion if criteria are met); and two follow-up calls. Pricing is provided after a discovery conversation; no fixed price is published on the website.

What consulting is and is not

PlaceAut consulting services are business environment and operations consulting only. They are not behavioral therapy, clinical intervention, or licensed professional services of any kind. The BCBA partner who delivers staff training does so as an independent contractor. Staff training provides general awareness education and does not constitute individualized behavioral programming or therapy for any person.

Payment and refund policy

• Full payment is required before consulting services are scheduled
• Cancellations made more than 72 hours before a scheduled appointment may be rescheduled at no charge
• Cancellations made within 72 hours of a scheduled appointment forfeit 50% of the package fee
• No refunds are issued once a consulting engagement has been delivered
• Rescheduling is permitted once per engagement at no charge

No guarantee of outcome

PlaceAut does not guarantee that completion of a consulting engagement will result in any specific business outcome, increase in customers, or improvement in any measurable metric. Results depend entirely on the business’s own implementation of guidance provided. Completion of consulting does not guarantee award of the PlaceAut badge.

Confidentiality

PlaceAut treats all information shared during consulting engagements as confidential and will not disclose business-specific findings, audit reports, or internal information to third parties without written consent, except as required by law.

5. Payments and billing

All payments are processed through Stripe. By providing payment information, you authorize PlaceAut to charge the applicable fees to your payment method.

• Membership fees are recurring and billed monthly
• Consulting fees are one-time charges billed at time of booking
• Promoted post fees are billed at time of purchase
• PlaceAut does not store credit card information — all payment data is handled by Stripe
• In the event of a failed payment, membership benefits may be suspended until payment is resolved

6. Intellectual property

All content on placeaut.com — including text, images, logos, brand characters, graphics, and the PlaceAut badge — is the property of PlaceAut and is protected by applicable copyright and trademark law. You may not reproduce, distribute, modify, or use PlaceAut content, logos, or certification marks without prior written permission. Businesses that earn a PlaceAut badge may display it on their own website and social media solely to indicate their status, provided the badge is not modified and PlaceAut is credited.

By submitting content to PlaceAut (photos, descriptions, testimonials), you grant PlaceAut a non-exclusive, royalty-free license to use, display, and distribute that content in connection with our platform and marketing.

7. User conduct

Users of placeaut.com agree not to:

• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to any part of the platform
• Use the platform to harass, defame, or harm any individual or business
• Scrape, copy, or redistribute PlaceAut directory data for commercial use
• Impersonate PlaceAut, its staff, or any certified business

PlaceAut reserves the right to remove any content or suspend any user or business account that violates these Terms without prior notice.

8. Ambassador program

Families who participate in the PlaceAut ambassador program agree that:

• Participation is voluntary and in exchange for complimentary event access
• Participants grant PlaceAut a license to use, edit, and publish video and photo content captured during ambassador events
• A signed media release is required before any content featuring a minor is published
• PlaceAut will not identify any child’s disability status in published content without an explicit on-camera statement by the parent
• Participants may request removal of their content at any time by contacting contact@placeaut.com

9. Disclaimer of warranties

PlaceAut provides this platform and all services “as is” and “as available” without warranties of any kind, express or implied. PlaceAut does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components, that any certified business will maintain its sensory-friendly status after certification, or that any family’s experience at a listed business will meet their expectations. PlaceAut does not endorse, warrant, or take responsibility for any third-party products recommended through affiliate links; all product purchases are transactions between the buyer and the third-party retailer.

10. Limitation of liability

To the fullest extent permitted by Florida law, PlaceAut and its founders, employees, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this platform or our services. PlaceAut’s total liability for any claim arising from use of the platform or our services shall not exceed the amount you paid to PlaceAut in the 30 days preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless PlaceAut, its founders, employees, contractors, and partners from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of or access to placeaut.com, your violation of these Terms, your submission of false or misleading information, any content you submit to PlaceAut, or your violation of any third-party rights.

12. Governing law and dispute resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of PlaceAut shall be resolved in the state or federal courts located in Miami-Dade County, Florida, and you consent to personal jurisdiction in those courts. Before initiating any legal action, you agree to first contact PlaceAut at contact@placeaut.com and allow 30 days for good-faith resolution.

13. Termination

PlaceAut reserves the right to suspend or terminate your access to the platform or any services, with or without notice, for any reason including violation of these Terms, non-payment, or conduct that PlaceAut determines is harmful to the platform or its community. Upon termination, all licenses granted to you under these Terms immediately cease. The Intellectual property, Disclaimer of warranties, Limitation of liability, Indemnification, and Governing law sections survive termination.

14. Changes to these terms

PlaceAut reserves the right to update these Terms at any time. We will post the revised Terms on this page with an updated effective date. Your continued use of placeaut.com after any changes constitutes your acceptance of the new Terms. Material changes affecting paying customers will be communicated by email at least 14 days before taking effect.

15. Contact

For questions about these Terms, please contact us at contact@placeaut.com.

PlaceAut · placeaut.com · Miami, Florida